Booking FAQ’s

Pets

There are dogs on site in the owner’s quarters. We love woofers! We do not accept pets in Rooms 1-2-3 in the main building out of consideration for guests with allergies. We do accept pets in the Tree Loft and at Herman’s Hideaway. We offer pet sitting and have a fully fenced dog park complete with a dog pool for your convenience.

Smoking

Smoking cigarettes or marijuana is prohibited inside the building. Please enjoy on the front deck, courtyard or in the back yard. Use provided receptacles.

Check In Time

You are welcome to check-in anytime between 4pm and 6pm.

Check Out Time

Our check-out time is 10:30 am

Cancellation Policy

When you reserve a room or rooms we agree to turn away all other requests for the room(s) you reserved, guaranteeing to hold them for the day(s) you requested. We want our policy to be fair for our guests, yet prevent loss of income to our B&B by cancellations. We cannot be responsible for travel delays, health issues, inclement weather or early departures.

Due to our limited number of rooms, cancellations affect us greatly, so when situations arise that necessitate a cancellation, we sympathise, however, we adhere to a strict cancellation policy:

  • The kitch’inn minions will try to re-rent your room(s).
  • Cancel within 24 hours of booking and 14 days before check-in to get a full refund.
  • Cancel up to 7 days before check in and get a 50% refund (minus administration fee).
  • Cancel within 7 days of your trip and the reservation is non-refundable. However, if we can rent some or all of the room nights then you will be charged a $100.00 administration fee, along with any unsold room nights from original reservation.

Allergies

We can accommodate any and all food allergies. Seriously. Don’t be fretty, we’ve got this! Our kitchen is Gluten Free, although you would never know it from the quality and variety of food served.

Check out our menu. From time to time, we will bring in pastries and quiches etc. but never prepare on-site and clearly mark everything. 

We only use biodegradable and naturally sourced cleaners and detergents.

Parking

Free private parking available on site.

Rave Reviews

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